How should a CCHT respond to a patient's complaint of itchy skin?

Addressing a patient's complaint of itchy skin requires a thoughtful and empathetic approach. By assessing for possible complications and offering appropriate skin care measures, the certified clinical hemodialysis technician (CCHT) demonstrates a commitment to patient care and recognizes the potential underlying causes of the itchiness, such as dry skin, allergic reactions, or complications related to their medical condition or treatment.

This response is particularly important in a hemodialysis setting, where patients may experience skin issues due to factors like dry skin from dialysis or reactions to medications. By conducting an assessment, the CCHT can identify whether the itchiness is a benign symptom or indicative of a more serious concern that may require medical intervention.

Offering appropriate skin care measures—such as recommending moisturizers or avoiding irritants—can provide immediate relief and support the patient's comfort. This holistic approach to the patient’s complaint fosters trust and enhances the overall quality of care, ensuring that patients feel heard and cared for in their treatment journey.